Curtis E. Anderson

EDUCATION

B.S. Virginia State University
Industrial Technology
Emphases: Personnel Management, Industrial Organization, Salesmanship, Vocational Education

A.A.S. John Tyler Community College
Electronics Technology
Emphases: Electrical Theory, Vacuum Tubes, Solid State Devices, Radio Communications

EMPLOYMENT

Verizon Communications Retiree  12/2009 - Present

Verizon Communications
Special Services Technician 01/1998 - 12/2009

* Manage all daily operations in providing and maintaining customers new or upgraded voice and data circuits
* Coordinate administrative tasks between departments to meet tight time schedules
* Interface with customers, vendors, and repair technicians to resolve complex telecommunication problems
*Test and isolate network and circuit outages related to both hardware and software technologies.
*Maintain accurate database records using various computer systems

Bell Atlantic of Virginia
Computer Field Engineer 10/1982 – 12/1997

* Backup and restore computer operating systems using disk and or tape media
* Troubleshoot and repair complex computer hardware systems and devices
* Use various diagnostic procedures and test equipment in restoring large multi-user computer systems

C & P Telephone Company
Technician 12/1969 - 09/1982

* Repair long distance call switching equipment
* Requires knowledge of relay logic, solid state logic, electrical and mechanical theory of operation

TEACHING EXPERIENCE

Numerous On Site Classes and Seminars - Business, Educational, Non-profit Organizations  Site Locations  1982 - Present
* Formal and informal classes based on host requirements
* Technical Support  both On Site and Off Site

Virginia State University
Engineering Technology 1981 - 1982

* Develop curricula for new technologies including Digital Techniques, Microcomputer Programming, Microcomputer Systems
* Provide Laboratory Material including planning, implementations, and instructing

John Tyler Community College
Electronics Technology 1979 - 1984
Continuing Education 1978 - 1981

* Develop curricula for new technologies including Digital Logic Circuits, Microprogramming, Computer Interfacing
* Instruct courses in electrical theory, electronic technology, new circuits and devices, electronic communications

ADDITIONAL SKILLS

* DOS, Windows 95, 98, ME, XP, Vista, Windows 7
* Microsoft Office (Word, Excel, Access, PowerPoint)
* Microsoft FrontPage
* Hardware Maintenance
* Podcasting, Webcasting Audio and Video

LICENSES, CERTIFICATIONS

* Journeyman Electronics Technician: Electronics Technician Association International
* FCC General Radiotelephone License with Ship Radar Endorsement
* FCC Radiotelegraph License
* Amateur Radio Operator License